Terms of Use

Effective Date: April / 2/ 2024

Welcome to Laptop Island. These Terms and Conditions govern the use of our website and the purchase of products from our platform. By accessing our website and making a purchase, you agree to comply with these terms. Please read them carefully before proceeding with any transactions.

1. Use of the Website
a. You must be at least 18 years old to make a purchase on our website.
b. You are responsible for maintaining the confidentiality of your account details, including your username and password.
c. You agree to provide accurate and up-to-date information during the checkout process.
d. You may not use our website for unlawful activities, including fraudulent transactions or unauthorized access attempts.

2. Product Information & Pricing
a. We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all details are always error-free.
b. Prices are subject to change without prior notice. Promotional offers and discounts are valid for a limited time and may come with additional conditions.
c. All prices displayed are exclusive of applicable taxes unless otherwise stated.

3. Orders & Payments
a. By placing an order, you agree that it constitutes an offer to purchase the selected products.
b. We reserve the right to refuse or cancel any order due to product unavailability, pricing errors, or suspected fraudulent activity.
c. We accept the following payment methods:
• Bank Transfers
• Cash on Delivery (COD)
• Credit & Debit Cards
d. We use trusted third-party payment processors to handle transactions securely. We do not store or have access to full payment details.

4. Shipping & Delivery
a. We offer delivery within Sri Lanka, using local courier services for shipped orders.
b. The estimated delivery time is 1-2 business days from the date of order processing.
c. Delivery times may vary based on location, courier delays, or unforeseen circumstances.
d. Customers must provide a valid address for successful delivery. Orders returned due to an incorrect address may incur additional charges for re-delivery.

5. Returns & Refunds
a. Our Returns and Refund Policy outlines the process and conditions for returning products. Please refer to our Refund & Return Policy on the website for full details.
b. We do not accept returns for brand-new or pre-owned laptops due to a change of mind.
c. Warranty-based returns and repairs are processed based on our warranty coverage terms.

6. Intellectual Property
a. All content on this website, including text, images, logos, and graphics, is the intellectual property of Laptop Island or its licensors.
b. Users may not copy, reproduce, distribute, or modify website content without written permission.

7. Limitation of Liability
a. Laptop Island is not responsible for indirect, incidental, or consequential damages, including but not limited to:
• Data loss due to hardware issues
• Software-related failures (e.g., malware, viruses, OS errors)
• Misuse or mishandling of products after purchase
b. We make no express or implied warranties regarding the accuracy, reliability, or suitability of products beyond manufacturer warranties.

8. Amendments & Termination
a. Laptop Island reserves the right to modify or update these Terms & Conditions at any time without prior notice.
b. Customers will be notified via email and website updates when significant changes are made.
c. It is your responsibility to review these terms periodically to stay informed about any changes.

9. Contact Information
For any questions or concerns regarding these Terms & Conditions, please contact us at: [email protected]
By using our website and making a purchase, you acknowledge and agree to these Terms & Conditions.